Nest has appointed Atos as its future scheme administrator, replacing TCS in a contract that takes effect from 2023.
The new service will focus on making the most of advances in technology and data analytics to deliver personalised and tailored services to each of its members.
Atos says its technology and cloud hosting platform will provide a low-carbon solution for processing and administrative IT, that can adapt to future requirements.
The contract has been awarded following a competitive tender run in line with Public Contracts Regulations 2015 and will last for a minimum of ten years with an optional extension period of up to five years and the option of an additional period of up to three years for exit.
Nest Corporation chair Otto Thoresen says: “Following a very competitive procurement I am pleased to confirm we have awarded the next contract for our scheme administration service to Atos. Our aim was to find a supplier that will support our ambitions to continue to expand the scheme for an increasingly digital world, improve our service to customers and harness advances in technology to further increase efficiency while reducing costs.
“We are confident the new contract will deliver significant benefits to our customers whilst allowing us to keep costs low and ensuring our service continues to be robust and secure.
“We are now focused on preparing for a secure and stable transition of services in 2023 and ensuring this process works smoothly for Nest’s customers.”
Nest chief executive Helen Dean says: “While today’s announcement marks the next stage in Nest’s evolution, I am so proud of where we’ve come from. Over thirteen years, we have built a digital pension scheme from scratch which has become home to millions of savers and the provider of choice for hundreds of thousands of employers.
Atos SEVP, global head of financial services & insurance Adrian Gregory says: “We are especially proud to have been awarded this contract and share a common desire to build a truly digital Nest that will deliver against the changing landscape and be a cornerstone of Nest’s future success. This partnership is a truly inspiring prospect, and by blending people, operations, processes and technology to deliver a service with members at its heart, our global network of Atos digital and business transformation specialists will aid our close collaboration with Nest to deliver the next chapter in its story.”
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